Return Policy

We want you to love what you ordered. If something’s not quite right, we make returns and exchanges easy.

Return Window and Conditions

  • We accept returns or exchanges on unworn and unwashed products within 20 days of your delivery date.
  • To qualify:
    • Items must be in original condition
    • Items must be returned in their barcoded individual black bag

Final Sale Items

All accessory items, including masks, are final sale and cannot be returned or exchanged.

Refunds

  • Refunds are issued to the original payment method only.
  • Shipping costs are non-refundable.

How to Start a Return

Click "Contact Us" to receive a QR code or prepaid shipping label. Then drop your package at your nearest UPS or FedEx location.

Free Returns Option

  • If you selected Free Returns + Package Protection at checkout, your return or exchange will be processed at no additional cost.
  • If you did not select this option, standard return/exchange shipping fees apply.

International Returns

  • We accept international returns for unworn and unwashed items within 30 days of purchase.
  • Return shipping fee: $20 USD.
  • Duties, taxes, and original shipping are non-refundable.
  • Items must be returned in their barcoded individual black bag.

To begin an international return, contact us at support@teebrix.com if you encounter any issues.