Return Policy
We want you to love what you ordered. If something’s not quite right, we make returns and exchanges easy.
Return Window and Conditions
- We accept returns or exchanges on unworn and unwashed products within 20 days of your delivery date.
- To qualify:
- Items must be in original condition
- Items must be returned in their barcoded individual black bag
Final Sale Items
All accessory items, including masks, are final sale and cannot be returned or exchanged.
Refunds
- Refunds are issued to the original payment method only.
- Shipping costs are non-refundable.
How to Start a Return
Click "Contact Us" to receive a QR code or prepaid shipping label. Then drop your package at your nearest UPS or FedEx location.
Free Returns Option
- If you selected Free Returns + Package Protection at checkout, your return or exchange will be processed at no additional cost.
- If you did not select this option, standard return/exchange shipping fees apply.
International Returns
- We accept international returns for unworn and unwashed items within 30 days of purchase.
- Return shipping fee: $20 USD.
- Duties, taxes, and original shipping are non-refundable.
- Items must be returned in their barcoded individual black bag.
To begin an international return, contact us at support@teebrix.com if you encounter any issues.