On this page you'll find answers to the most commonly asked questions about TeeBrix
At TeeBrix, we understand that our customers have questions about our products, sizing, and shipping. We’ve compiled the most frequently asked questions here to help you find the answers you need quickly. Whether you’re new to the brand or a loyal customer, we’ve got you covered with all the information you need to make the best choices when shopping with TeeBrix.
Our goal is to make your shopping experience as smooth and enjoyable as possible.
Frequently Asked Questions
Can I cancel or amend my order once it's placed?
It is not possible to amend an order once it has been placed.
Do I pay for shipping?
For more information, including express shipping costs and delivery and returns costs for all countries, please see our designated Shipping and Handling.
How do I change my shipping address?
You can update your shipping address in your account settings before the order ships. If the order has already shipped, please contact customer support.
Are your products ethically sourced?
We prioritize ethical sourcing and partner with suppliers who meet our standards for fair labor and environmental responsibility.
I can’t seem to find the colour I want in the size and style I would like. What should I do?
We don't make every size in every colourway. The long sleeve has a wider range of colour options compared to the short sleeve. If you select the TeeBrix style you would like on our website, this will reveal the range of colours and available sizes.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary depending on the destination. Please check our shipping policy page for details.
What is the warranty on your products?
Most of our products come with a one-year limited warranty covering manufacturing defects. Please refer to the specific product page or warranty information card.
How can I contact customer support?
You can reach our customer support team via email at support@teebrix.com through the contact form on our website, or by calling our toll-free number during business hours.
